Intro

Avalon Waterways is a Swiss company formed in 2004.  Avalon is known for their standard of floor-to-ceiling windows and French balconies on two decks of every Avalon vessel.  They have the same commitment to views on their open-air bistros and sky decks.  Their ships average 150 passengers.  Avalon operates vessels in Europe, Egypt, Asia and the Galapagos.

GUEST PROFILE

• Educated and mature adults (50+) who are knowledgeable about international travel
• Affluent 60-year olds with dual income and a high amount of discretionary dollars
• Previous travel experience on ocean cruisers and motorcoaches.
• Usually married with a household income over $77,000, and only 7 percent still have children at home
• 79% have traveled on 4 or more international trips
• 27% have taken 2 or 3 river cruise vacations
• 98% customer satisfaction and 95% say they would refer Avalon to a family member or friend

AMENITY SUMMARY Included

• Sparkling wine for breakfast
• Choice of complimentary wine, beer or soft drinks will be included with dinner on Avalon Europe river cruises. In Europe, China and the Galápagos, coffee and tea are available free of charge throughout the day from "early riser" breakfast through dinner. In Egypt, sodas are included at lunch and dinner. On the Yangtze wine is included with all dinners. On the Mekong complimentary coffee, tea, soft drinks, local beer/spirits is available throughout the day and wine is included with dinner.
• Four course dinners (Five course welcome and farewell dinners)
• Complimentary specialty coffee 24 hours per day
• Complimentary bottled water in staterooms
• Complimentary continental breakfast in your stateroom
• Early & Late Riser Breakfast
• Fitness Center
• Excursions
• Destination guidebook
• Enrichment lectures, a piano player, wine tastings, and one crew performance during the cruise. Local entertainers are also brought onboard.
• WiFi - 3G Wi-Fi available for in-room use, as well as public computers with Internet connections in the Internet Corner.
• Hair dryer, mini fridge, safes

Not Included

• Alcoholic and non-alcoholic drink packages
• Tips to your Tour or Cruise Director, Local Host, driver, Local Guides, and/or ship's crew
• Laundry (available for a fee)

POLICIES

Alcohol - No policy stated.

Smoking - On European river cruise ships, smoking is allowed only on the vessels' outside decks where ashtrays are available. On other cruise ships, smoking is restricted to certain areas of the vessel.

Tipping - Tipping is a personal way to show your satisfaction for good service and is always appreciated. It is recommended that tips be paid in cash. Alternatively you may choose to prepay gratuities for the Cruise Director and ships' crew (except for Egypt cruises).

Avalon Cancellation Policy - If cancellation is received by Avalon before the final payment date of your vacation, your non-refundable deposit and Travel Protection payments will be retained in addition to any airline-imposed fees or penalties. For individual reservations, the following per person cancellation fees apply. Total price does not include discounts, promotions, or special incentives. (For group reservations, refer to the Group Policy.)

Standard Cancellation Fees:
• 90-60 days prior to commencement of services: 35% of total price plus Travel Protection payments
• 59-30 days prior to commencement of services: 50% of total price plus Travel Protection payments
• 29-1 days prior to commencement of services: 80% of total price plus Travel Protection payments
• On departure day and later: 100% of total price plus Travel Protection payments

Singles Supplement - Enquire about single room supplements as these are available on select sailing throughout the year.