On Board Experience

The hallmarks of a Crystal cruise:

• Award-winning Service
• Abundant Space
• Exceptional Quality
• Unprecedented Choices

Service

• One of the highest staff-to-guest ratios in the cruise industry
• Our award-winning European-trained dining staff
• Low turnover with long-tenured officers and crew
• Concierges at sea who belong to the prestigious “Les Clefs d’Or”
• Technology concierges
• Twice-daily housekeeping with nightly turndown service
• Wi-Fi Internet service available throughout the ship, including all staterooms
• Penthouse Butler service
• Effective spring 2012, vacations on the award-winning Crystal Symphony and Crystal Serenity will include complimentary fine wines and premium spirits throughout the ship, open bar service in all lounges, and pre-paid gratuities for housekeeping, bar and dining staff. The complimentary gratuity amenity also includes Penthouse butler service as well as service in all of Crystal’s fine specialty restaurants and sushi bar.

Space

• One of the highest guest-to-space ratios in all of cruising
• Elegant staterooms, most with private verandahs
• 360° wraparound teak Promenade Deck
• Large outer lap pool and Jacuzzi®
• Full-size paddle tennis courts
• Broadway shows and musical theatre productions in the spacious Galaxy Lounge
• Eight unique evening entertainment venues

Quality

• 100% Egyptian cotton linens and bath towels
• Kimonos, Frette robes and personal slippers in all staterooms and Penthouses
• Luxury shopping arcades featuring Hermes, Chanel, St. John and many more
• An extensive wine cellar with over 400 vintages and our special reserve wine list
• Specialty restaurants developed in partnership with world-class chef Nobu Matsuhisa and wine expert/restaurateur Piero Selvaggio
• Villeroy & Boch china and Riedel crystal in the Crystal Dining Room
• Creative Learning Institute partners, including Yamaha, Berlitz, PGA, The Cleveland Clinic and the Tai Chi Cultural Center
• The Crystal Spa and Salon – the only Feng Shui-inspired spa in all of cruising
• Entertainment featuring Tony Award winners, classical artists, and the talented Crystal Ensemble of singers, dancers, and Broadway and West End performers

Choices

• Lectures and classes from the Crystal Visions program and the Creative Learning Institute
• Exclusive Walk on Water (WOW®) and Nordic Walking fitness programs
• Fully equipped state-of-the-art fitness center including Kinesis Machine and Spinning® bikes
• Feng Shui-inspired Crystal Spa and Salon
• Pilates and yoga instruction
• Complementary Computer University@Sea classes
• Five dining venues for lunch and seven dining options in the evening

Crystal Cove

• Complimentary specialty restaurants
• New 2011 Perfect Choice Dining®: Classic Main and Classic Late seating and Open Dining by Reservation®
• Nobu Matsuhisa’s Silk Road restaurant
• Piero Selvaggio’s Prego restaurant
• The Bistro, our French-style café
• Golf experts, PGA instructors and clinics
• Professional ballroom dance instructors
• Complimentary Yamaha keyboard and Berlitz language lessons
• Up to eight evening entertainment options, including the Crystal Casino
• Complimentary bottled water, soft drinks and specialty coffee drinks
• State-of-the-art fitness equipment
• The Vintage Room
• Walk on Water, WOW® program
• 24-hour email and internet

ENRICHMENT PROGRAMS

Crystal Visions® Enrichment Program

The Crystal Visions® Enrichment Program lecture series offers the chance to meet and hear from experts and famous celebrities, discussing topics as varied as life itself.

Creative Learning Institute

Some of the more popular programs in the complimentary Creative Learning Institute include:

• Keyboard lessons with Yamaha
• Language classes with Berlitz
• Health and wellness lectures by The Cleveland Clinic
• Programs from the Music Center-Performing Arts Center of Los Angeles
• Demonstrations and programs from the Tai Chi Cultural Center
• Computer learning from Computer University@Sea
• Golf lessons from PGA professionals

Experiences of Discovery™

Theme cruises, available on both Crystal Serenity and Crystal Symphony, create an enriching and highly unique experience for your clients, and are offered on select voyages throughout the year. Your clients can choose from a variety of theme cruises throughout Europe in which special guests, lectures, events and shore excursions will enlighten and entertain. Theme cruises in 2011 include:

• Crystal Society Sailing
• Distinguished Speakers Series
• Emerging Artists
• Film & Theatre FestivalGolf
• Mind, Body & Spirit
• Science and Technology
• Crystal Wine & Food Festival

ENTERTAINMENT BY DAY

Daytime entertainment options are as varied as the guests we serve, including:

• 360° wraparound Promenade Deck for walking, jogging or simply enjoying the view
• Bridge Loungefor organized games and lessons
• Crystal Computer University@Sea where clients learn about the fascinating world of computers. All lectures and classes are complimentary.
• Crystal Cove – Featuring the famous Crystal Piano, an ideal refreshment stop at any time of the day
• Crystal Spa and Salon – The only Feng Shui-inspired spa in all of cruising. This beautiful spa offers all the treatments one would expect in a world-class facility, including aromatherapy, aqua meditation, exfoliation, Swedish massage and much more. The spa also features a full fitness center with state-of-the-art workout equipment and a weight room, along with an expansive aerobics studio. Our salon offers beauty services for both women and men, including haircuts, hairstyling, manicures and pedicures, facials, and more.
• Crystal Golf – Driving nets and putting greens highlight this terrific option for your clients. On most cruises, a PGA professional offers classes and clinics.
• Hollywood Theatre – Comfortable seating and the latest projection technology highlight this venue which features a selection of popular recently released or classic films every day.
• Creative Learning Institute – As discussed earlier, this incredible opportunity is part of our industry-leading enrichment and exploration programs.
• Crystal Visions – Along with the Creative Learning Institute, this program provides your clients with the opportunity to grow, broaden their horizons and enjoy new experiences.
• Library – With over 3,000 titles, the onboard Library is also the place to find movies, music CDs, audio books, magazines and board games.
• Paddle Tennis – Full-size regulation Wimbledon paddle tennis courts are available for those looking for a little fun and competition.
• Shuffleboard – What would any cruise be without the original classic deck game?
• Shopping Onboard – The spacious and elegant Avenue of the Stars shopping arcade offers everything from fine jewelry to designer apparel to private label logo wear and so much more.
• Fitness Center – featuring yoga, Pilates and other fitness classes

ENTERTAINMENT BY NIGHT

One stroll around the public areas on any Crystal cruise and you will discover entertainment at practically every turn.

• Crystal Casino – The elegant and spacious casino features blackjack tables, mini-baccarat, dice/craps, roulette and three-card poker along with over 90 slot machines. Complimentary drinks served to all players.
• Crystal Cove – Featuring the famous Crystal Piano and located in the heart of the ship at the Crystal Plaza, this is the perfect venue for a pre-dinner cocktail.
• Galaxy Lounge – This venue features our award-winning production shows, along with featured entertainers such as comedians, classical artists, vocalists and instrumentalists. Custom-designed to offer a perfect view from all 500+ seats, the showroom features state-of-the-art sound and lighting systems.
• Luxe (Crystal Symphony) and Pulse (Crystal Serenity) – These modern, sophisticated and vibrant nightclubs offer your clients drinks, dancing and conversation.
• Starlite (Crystal Symphony) and Stardust (Crystal Serenity) – Our nightclubs are both romantic and beautiful. Music from the 50’s to today, performed live, make these the happening place on the ship. They are the place to be seen each and every night!.
• Avenue Saloon – Whether your clients are looking for an intimate or a social gathering, this piano bar is the place. Combining warm, rich woods and comfortable furnishings with the intimate sounds of a piano bar, your clients will find themselves here both before and after dinner.
• Connoisseur Club – Passengers will experience the plush atmosphere of our beautiful smoking room, where they can enjoy a fine international cigar, sip distinguished port wines, cognacs or single malt whiskeys, and enjoy great conversation.
• Palm Court – Our bright and airy lounge, the spot for Mozart afternoon tea, turns into a wonderful venue for dancing, classical concerts and other entertainment during the evening.